Best Practices for Managing Critical Consumer & Customer Care Incidents Webinar(Presenter: Kim Daniels)
Secure Online Registration
What Does the Webinar Cover?
It is important for organizations to monitor consumer complaints to proactively identify risks to consumer safety, compliance management program deficiencies, and customer service issues. Please join RQA for this two-hour virtual interactive course, Best Practices for Managing Critical Consumer & Customer Care Incidents, specifically focused on Best Practices for Managing Critical Consumer & Customer Care Incidents based upon ISO10002-2014 framework, which includes planning, designing, operations, maintenance, and improvements. Upon completion of this webinar, attendees will receive RQA’s certificate of attendance.
Timing:
Webinar runs between 10 a.m. - Noon (CST).
Webinar Questions:
Registration/Logistics Questions: Amy Kujak - (470) 443-9022 or [email protected]
Webinar Questions: Kim Daniels - (815) 263-0599 or [email protected]
Best Practices for Managing Critical Consumer & Customer Care Incidents Webinar
Terms & Agreements
RQA reserves the right to cancel this program in the event of insufficient registration or instructor emergency and will make a full refund if this occurs. The liability of RQA shall be limited to the amount of the registration fee.
Cancellation/refund policy: If you cancel 10 days prior to the workshop, you will receive a 50% refund. After that, no refund will be available. Substitutions may be made at any time as long as you notify us.
